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Customer FAQ

It is more than likely that you have several questions about products from Divine Store which is why we have compiled these FAQs. If there is a question you have for which you do not find an answer below, please feel free to write to us or call us through our . We will not only answer your question individually but also include it the next time we update our FAQs.
 
Q:
What is Divine Store?
 
A:
Think of the Divine Store as an Amazon, Wal-Mart and Staples, all in one except that we are much smaller and cater to the faith-based needs of both individuals and organizations. We are a click and mortar organization which manufactures and markets a wide range of products used in the pursuit of religious faiths. We operate both online and offline which goes a long way to synergize our capabilities in new directions. We are located in New Delhi, India, and are fully set up to meet the needs of our customers on all populated continents.
 
Q:
Do you sell products used in religious ceremonies?
 
A:
Yes we do. We are a faith neutral organization which means that we fervently support the religious pursuits of all faiths.  Just tell us which religious ceremony it is and we will even suggest the products you will need for that specific ceremony. It goes without saying that the prices will be very reasonable.
 
Q:
Can you help me with a product not listed on your website?
 
A:
Yes. If there is a product not listed in our product catalog, please and we will find it for you and respond with a very competitive price. Please do mention the quantity you wish to purchase because many manufacturers can offer discounts of up to 50% on bulk orders. We can even processed customized orders based on minimum quantities. Please send us a detailed message regarding your needs and we will respond promptly.
 
Q:
Do you accept credit cards?
 
A:
Yes we do. We accept all major credit cards, debit cards, net banking and online transfers. You can even pay us by check. COD services are also available in almost all of India. You can pay us with your credit card if you are an international customer.
 
Q: 
What is your returns policy?
 
A:
Our is very customer friendly and is designed to encourage you to shop with us. In a nutshell, we will, under normal circumstances, process your request, no questions asked. Since every order is manually check three times for quality and accuracy, it is highly unlikely that you will ever need to return a product you have purchased from Divine Store.